Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

  COVID-19 Information

Statement regarding COVID-19

If you need care, learn more about our infection control measures, screening, testing and visitation to keep you safe during this unprecedented time.  Click here for more information.

ProMedica Senior Care COVID-19

Visitor Information

Guidelines, Visitation & Enhanced Measures

Click here for General Visitor Guidelines*

*These are general guidelines, please contact the location directly for specific details.

  • Staffing assignments are kept as consistent as possible.
  • Patients, staff and employees are screened for signs and symptoms at least daily.

Authorized visitors and employees are screened daily for:

  • Confirmation of positive COVID-19 test
  • Exposure to positive COVID-19 case
  • International travel
  • Cruise ship travel
  • Unexplained fever > 100.0° F within the last 14 days
  • A diagnosis of pneumonia or lower respiratory tract infection of unexplained etiology in the last 14 days
  • Any other possible signs and symptoms identified by the CDC as possible symptoms

Visitor FAQs

  • What visitation restrictions have you implemented?

  • Why are you restricting individuals from entering your center or community?

  • Why are we taking such precautionary measures?

  • What should visitors do?

  • Why are we asking to take your temperature?

  • Should I be concerned?

  • Why are you asking for my contact information?

  • What activities are you doing to help reduce social isolation during restricted visitations?

  • How can I stay connected with my loved one who is one of your communities or center?


Looking For More Information?

Visit Our Health & Wellness Resources Page To Browse Relevant Topics

Health & Wellness Resources

Join Our Team

Every team member makes a difference at ProMedica Senior Care. Late nights. Early mornings. Our results don't always conform to a set schedule. The lives we touch, the change we inspire, the independence we create—our work is just as critical as the ER. And it all begins with our patients in mind.

View Our Careers Site