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Statement regarding COVID-19

If you need care, learn more about our infection control measures, screening, testing and visitation to keep you safe during this unprecedented time.  Click here for more information.

ProMedica Senior Care COVID-19

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Vaccine Info

Helpful Vaccine Information

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Measuring and Monitoring

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Important Visitor Information

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The Latest on COVID-19 Vaccine Rollout

ProMedica Senior Care is pleased that those caring for the country’s most vulnerable during the pandemic in our centers as well as our centers’ patients and residents will be among the first to receive the vaccine.

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COVID-19 FAQs Videos

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General FAQs

  • What changes have been made as the COVID-19 pandemic continues? (March 23, 2020)

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  • Should I be concerned?

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  • Should families who are worried move their loved ones out of skilled nursing centers or assisted living communities?

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  • How concerned are you for skilled nursing center or assisted living residents?

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  • What face mask protocols are you implementing?

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  • Who are the essential personnel allowed in facilities?

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  • Important Vendor Information

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How to Help

We want to thank the community for thinking about our healthcare professionals during this crisis and their willingness to help. While we cannot accept handmade cloth masks for use in a clinical setting, we can accept other types of donations, such as:

  • Donations of Personal Protective Equipment (PPE) that is approved by the CDC
  • Donations to the Employee Assistance Grant
    • This grant helps those employees who are facing new and unforeseen financial struggles, from child care due to school closures, or unexpected job losses for family members
    • If you are interesting in donating, please follow the directions on this link.
  • Donations of food for lunch, dinner or snacks for our healthcare workers
    • This donation needs to be prepared from a known restaurant and donated in a sealed container for protection
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Heartland Hospice Volunteer Salutes Veteran Patient at End-of-Life

"Johnny spoke to him, letting him know that he was there, how thankful he was for the time they were able to spend together and thanked him for his service to our country. Johnny said goodbye and took a step back to salute Robert, a friend, brother, and Hero."

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Heartland Hospice Volunteer Salutes Veteran Patient at End-of-Life

Heartland Hospice serving South Central Wisconsin Administrator, Ryan Klaustermeier, was recently in awe of his hospice team and how they continue to Love, Honor and Respect their patients. “To be completely transparent, I have teared up every time I look at these pictures and read Robert’s story and his connection to our veteran volunteer. This is what we do, this is who we are, and we must not allow COVID-19 to rob people from love, honor, respect and dignity.”

Johnny Simmons, Heartland Hospice veteran volunteer, has been visiting with patient Robert Gay since February. They hit it off right away when Robert invited Heartland into his “barracks”. Johnny visited Robert every other week and they always had good talks about their time in the military. Johnny brought some of his military equipment during one of their visits which sparked a lot of conversation.

Due to the visitation restrictions from COVID-19, Johnny was only able to visit a couple of times but made numerous attempts to reach out to Robert via phone calls. Robert began to decline quickly. On March 25th Johnny called and was able to get through to Roberts room, but he was physically unable to have a conversation. Johnny spoke with Robert’s son and told him about their previous visits and his admiration for his father. Johnny expressed his gratitude for Robert’s service to the country.

It became apparent that Robert was declining quickly after the phone call and Johnny reached out to Brittney Behrendt, Heartland Hospice Volunteer Coordinator, letting her know that he would keep Robert and his family in his thoughts and prayers and pray that he would get to see Robert again. Johnny stated that if Robert was close to end-of-life, he would like to show up to his window in uniform and honor him. Wind, cold, rain, whatever the weather conditions, he said he wanted to salute Robert one last time. Heartland made that happen after receiving a nursing report that Robert had declined more and was nearing end-of-life. Brittany called Johnny to inform him about Robert and Johnny was at the facility in full uniform within the hour. As Brittany and Johnny walked up to the window, Robert’s Heartland Hospice Social Worker, Allison, opened his bedside window. Brittany spoke to Robert from outside to let him know that Johnny was there to see him and stepped back to allow Johnny and Robert be “together” one last time. Johnny walked up to the window and Robert slightly opened his eyes and Johnny spoke to him, letting him know that he was there, how thankful he was for the time they were able to spend together and thanked him for his service to our country. Johnny said goodbye and took a step back to salute Robert, a friend, brother, and Hero.

Johnny and Bob's son, Andy, were interviewed by NBC 15 about this moment. To watch the interview, click here

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Pen Pal Letters and Artwork Sent to Residents at ManorCare Health Services - Whitehall Borough

Activities Director, Alison Davin, at ManorCare Health Services – Whitehall Borough outside of Pittsburgh, worked with her local TV stations to help spread the word to potential pen pals for the patients and residents at the skilled nursing center.

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Pen Pal Letters and Artwork Sent to Residents at ManorCare Health Services - Whitehall Borough

Activities Director, Alison Davin, at ManorCare Health Services – Whitehall Borough outside of Pittsburgh, worked with her local TV stations to help spread the word to potential pen pals for the patients and residents at the skilled nursing center. Emails began rolling in and Alison worked to put those letters and artwork on the center’s television system for everyone to enjoy. The center still continues to receive letters, artwork and pictures from as far as New Jersey. Alison says the residents have been able to respond to some of the emails. The facility also began to do virtual pet therapy by showing pet pictures that have been sent in on the television system.

Alison said, “The messages give residents hope to know that people are still thinking about them even though there is craziness in the world right now.”

To read the original article, click here.

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Senator Codey Donates Pizza to Encourage and Thank Arden Courts Staff

Senator Richard Codey stopped by Arden Courts of Whippany to encourage and thank the hard-working care staff!

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Senator Codey Donates Pizza to Encourage and Thank Arden Courts Staff

Senator Richard Codey stopped by Arden Courts of Whippany to encourage and thank the hard-working care staff! The Senator surprised the Arden Courts staff with a delicious lunch from Johnny’s Pizza in Whippany, NJ. Senator Codey wanted to encourage his local heroes while supporting local small businesses! “Thank you so much Senator Codey for your kindness. Arden Courts truly enjoyed your visit!”

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